Technology Support

Contact IT Support

Scheduled maintenance occurs on the Fourth Friday of the month, 7 PM – 11 PM EST. 

During this maintenance window, services may be briefly inaccessible as we conduct updates and maintenance on our systems.

Support Services

Support services are available to students, faculty, and staff by email and limited phone support.

If your call goes to voicemail, our technicians are assisting other users. Please leave a message, and we will respond as soon as possible.

To help us contact you and resolve your request, please include the following information in your message:

  • Callback phone number

  • College email address

  • First name

  • Last name

  • A brief description of your request or issue

How to Contact Support

Phone

(973) 684-6464 (choose option 2)

Email

itsupport@pccc.edu

In-person support

Paterson Campus, Academic Hall, Learning Commons

Available during business hours

Support Hours

In-person:

  • Monday to Friday: 8:30 AM - 9:00 PM

  • Saturdays: 9:00 AM - 1:00 PM

Phone support: 24/7